Term and Conditions

Last Updated: [Current Date]

Welcome to Time Less Toy (timelesstoys-us.com). By accessing our website and making a purchase, you agree to be bound by the following Terms and Conditions. These terms are designed to create a transparent, fair, and joyful experience for our global community of families, collectors, and gift-givers who cherish heirloom-quality treasures.

1. Our Philosophy & Your Acceptance

Time Less Toy is a curated online boutique dedicated to offering heirloom-quality toys, gifts, and imaginative treasures. Our collection—spanning from Plush and Dolls to Arts & Crafts and Tonies—is selected for durability, beauty, and the potential to create lasting memories. By using our site, you confirm you are of legal age in your region and agree to these terms. If you disagree with any part, please refrain from using our website.

2. Product Information & Service Description

We strive to present our products accurately through descriptions and images. However, slight variations in color or detail may occur. Our products are designed for collectors, children, and gift-givers seeking quality beyond the ordinary.

3. Orders & Payment Terms

Order Process:

Placing an order constitutes an offer to purchase. We will send an order confirmation email. Acceptance of your order and the formation of a contract occur when we send the shipment confirmation.

Pricing & Payment:

All prices are in US Dollars (USD). We accept Visa, MasterCard, JCB, and PayPal. You are responsible for providing accurate payment information. Your card will be charged upon order placement.

Shipping & Delivery:

• Processing: Orders are processed within 1-2 business days after payment confirmation.
• Methods:
  • Standard Shipping ($12.95 USD): Via DHL or FedEx. Estimated delivery 10-15 business days after shipment.
  • Free Shipping: On orders over $50 USD via EMS. Estimated delivery 15-25 business days after shipment.
• Service Area: We ship globally but cannot deliver to some remote areas and parts of Asia. Delivery times are estimates and may be affected by customs or carrier delays.

4. User Obligations & Responsibilities

As a valued member of our community, you agree to:

• Provide accurate, current, and complete information during account creation and checkout.
• Safeguard any account credentials and notify us immediately of unauthorized use.
• Use the website and its content only for lawful, personal, non-commercial purposes.
• Not attempt to interfere with the site’s security, reverse engineer any code, or overload our systems.
• Understand that you are responsible for any return shipping costs unless the return is due to our error (see Section 5).

5. Returns, Exchanges & Refunds

Your satisfaction is our priority. Please review our Return & Exchange Promise detailed on our homepage, which is incorporated into these Terms.

Key Points:

• Eligibility: Returns/exchanges must be initiated within 15 days of the delivery date. Items must be unused, in original packaging with all tags and accessories.
• Process: Contact Customer Care at [email protected] to receive an RMA number and instructions.
• Refunds: Issued to the original payment method within 5-7 business days after we receive and inspect the return. Original shipping fees are non-refundable.
• Damaged/Incorrect Items: Contact us immediately with photos. We will provide a prepaid return label and expedite a resolution at no cost to you.

6. Intellectual Property

All content on this website—including text, graphics, logos, images, product designs, and the overall “look and feel”—is the property of Time Less Toy or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

7. Limitation of Liability

Time Less Toy and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or any products purchased, including but not limited to loss of profits, data, or opportunity. Our total liability for any claim related to your order shall not exceed the purchase price of the product(s) in question.

The website and products are provided “as is” without warranties of any kind, either express or implied, to the fullest extent permissible by law.

8. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the United States and the State of [Insert State, e.g., South Carolina], without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Florence, US.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Revised” date. Your continued use of the site after changes constitutes acceptance.