Privacy Policy

At Time Less Toy, we believe that trust is the foundation of every joyful discovery and timeless memory. Just as we carefully craft and curate our collection of toys—from heirloom-quality miniatures and plush companions to thoughtful gift enclosure cards—we are equally dedicated to protecting your personal information with care, integrity, and the highest standards of security. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website timelesstoys-us.com or make a purchase from us.

We serve a global community of families, gift-givers, collectors, and imaginative souls. Whether you are selecting a first infant toy, a detailed dollhouse accessory, or a creative arts & crafts kit, your privacy is our priority. This policy is designed to be clear and transparent, reflecting the same thoughtful experience we aim to provide from browsing to checkout.

1. Information We Collect

To provide you with a seamless and personalized experience, we collect information that you voluntarily provide and certain data automatically gathered through your interaction with our site.

• Personal Identifiers: When you create an account, place an order, or contact our customer care team, we collect details such as your name, billing and shipping address, email address, and telephone number.
• Payment Information: When you make a purchase, we process payment details such as credit/debit card numbers (Visa, MasterCard, JCB) or PayPal account information. Please note that all payments are processed through encrypted, third-party gateways; we do not store full payment card details on our servers.
• Order Details: Information related to your purchases, including products ordered, gift messages, and wrapping preferences.
• Communications: Records of your correspondence with us, including emails sent to [email protected].
• Automated Data: Through cookies and similar technologies, we collect technical information such as your IP address, browser type, device identifiers, pages viewed, and browsing patterns. This helps us improve our website and tailor your experience.

2. How We Use Your Information

Your data allows us to create the secure, intuitive, and delightful experience you expect from Time Less Toy. We use your information solely for legitimate business purposes, including:

• Processing and fulfilling your orders, delivering products to your doorstep—whether in Florence, US, or across the globe (excluding a few remote regions and parts of Asia).
• Providing customer support and responding to your inquiries.
• Securing transactions and protecting against fraud, using industry-standard encryption and security protocols.
• Improving our website, product offerings, and overall service based on usage trends and feedback.
• Sending you relevant updates about your order, company news, or carefully curated product recommendations—only if you have opted in to receive such communications.
• Complying with applicable laws and regulations.

3. Sharing and Disclosure of Information

We treat your personal information as a cherished trust. We do not sell, rent, or trade your data to third parties for marketing purposes. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who perform essential functions on our behalf, such as payment processing (e.g., PayPal, credit card gateways), order fulfillment, shipping carriers, and IT services. These partners are contractually bound to protect your data and use it only for the services we request.
• Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, safety, and property of Time Less Toy, our customers, or others.
• Business Transfers: In connection with a merger, sale, or transfer of assets, where customer information may be transferred as part of the business assets, subject to the same privacy commitments.

4. Data Storage and Security

We are committed to safeguarding your information with robust technical and organizational measures. Your data is stored on secure servers, and we employ industry-standard SSL encryption to protect data transmission. As noted, we do not store sensitive payment information on our own systems. All transactions are processed through trusted, encrypted payment gateways. While we strive to protect your data, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, which may include:

• Access and Correction: You can review and update your account information by logging into your profile on our website.
• Data Deletion: You may request deletion of your personal data, subject to legal or operational retention requirements.
• Marketing Preferences: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Cookie Controls: You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
• To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). These help us remember your preferences, keep items in your shopping cart, and understand how families and collectors interact with our site. You can control cookie settings through your browser; however, some features of our website may not function properly if cookies are disabled.

7. International Data Transfers

Time Less Toy serves customers globally from our home in Florence, US. If you are located outside the United States, please be aware that information we collect may be transferred to and processed in the United States, where data protection laws may differ. We take appropriate steps to ensure that your data receives an adequate level of protection in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

Last Updated:
© Time Less Toy. All rights reserved.

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